Safe Entertainment

Dbjl Responsible Gaming — A Commitment to Healthy & Safe Play

Dbjl believes that entertainment should always be enjoyable and controlled. We want every player in Bangladesh to play consciously and within their means. On this page you'll find all the information on setting limits, self-exclusion, and support.

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Safe Gaming Set Time Limits Deposit Limit Control Self-exclusion feature Mental Health Support 18+ Only 24/7 support Track bet history Safe Gaming Set Time Limits Deposit Limit Control Self-exclusion feature Mental Health Support 18+ Only 24/7 support Track bet history

Our Responsible Gaming Policy

The protection of every player on the dbjl platform is our highest priority. We are committed to ensuring a healthy, transparent, and enjoyable gaming environment.

Age Verification Is Mandatory

Only individuals aged 18 or above may open an account and play on dbjl. A national identity card or valid proof-of-age document is verified at the time of registration. We have implemented strict technical and administrative measures to prevent access by minors. If any complaint is received, the account will be suspended immediately. We operate this policy in compliance with the laws and regulations of Bangladesh.

Set Deposit & Spending Limits

You can set your own daily, weekly, or monthly deposit limits directly from your account. Once set, a limit takes effect immediately, and a 72-hour cooling-off period applies to any increase. We strongly recommend actively using this feature to minimize financial losses. Keeping your bets within your own budget is the foundation of responsible gaming. Contact the support team at any time to change your settings.

Session Time Control

Playing games continuously for long periods can cause mental fatigue and overspending. On dbjl, you can set the maximum time per session yourself, and once that time is up you will automatically receive a warning or be logged out. Taking regular breaks keeps your focus and decision-making sharp. Review your play history to reflect on your habits. Balanced time management is essential for healthy entertainment.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, use the self-exclusion feature for a set period. Activating self-exclusion will temporarily or permanently close your account, and no logins will be possible during this time. Choose any duration from two weeks up to five years. No promotional communications will be sent during the self-exclusion period. Simply email the support team and the process will begin.

Mental Health Support & Counseling

Gambling addiction is a mental health issue, and seeking professional help to address it is a completely normal and courageous decision. dbjl encourages you to speak with family, friends, or a professional counselor whenever you face any difficulty. You can also reach out to the National Mental Health Helpline in Bangladesh. When gaming is brought under control, entertainment returns to its true form. We are always here for you.

Child Protection & Access Control

If your device is within reach of children or teenagers, always keep it password-protected and log out after each gaming session. Parental control software can be used to block minors from accessing sites of this nature. dbjl never targets children in its advertising. Raise awareness about responsible gaming among all members of your family. Building a safe digital environment is everyone's responsibility.

Warning Signs of Problem Gaming

Seek help immediately if you notice any of the signs below. Being aware before harm occurs is the wise choice.

Repeatedly increasing bets to chase losses.
Neglecting work, studies, or family responsibilities due to gaming.
Playing on borrowed money beyond your set budget.
Being unable to stop playing or feeling anxious about it.
Hiding gaming activity from family or friends.

How to set limits

Enable security settings on your account in just a few steps and enjoy peace of mind.

Log In to Your Account

Go to account settings

Click the profile icon at the top right and look for the "Responsible Gaming" or "Security" section. You'll find all controls in one place there.

Set Your Preferred Limits

Deposit limits, session time, loss limits, or self-exclusion — choose whatever you need. Each limit can be customized individually.

Confirm & Save

Will take effect immediately after confirming the selected limit. To make changes, contact the support team and follow the designated cooling-off period.

General questions about responsible gaming

Find brief answers to the most frequently asked questions here.

Responsible gaming means playing for entertainment within your financial and mental limits. It is not a source of income, but an enjoyable leisure activity. dbjl wants every player to play in a planned, conscious, and controlled manner. Setting limits for yourself and sticking to them is proof of responsibility. Whenever you feel gaming is getting out of control, it is time to take a break.

Yes, when you activate self-exclusion, any remaining balance in your account will be returned according to the established process. Contact the support team to request a withdrawal and complete the required verification. No new deposits or bets will be possible during the self-exclusion period. The process is fully transparent and carried out in your best interest. For any queries, write to us by email.

Decreasing your deposit limit takes effect immediately, but increasing it is subject to a mandatory 72-hour cooling-off period. This delay is intentional to prevent impulsive decisions. Only if you still wish to raise the limit after 72 hours will the change take effect. This rule exists to protect your financial wellbeing. If in doubt, contact the support team by email.

It is important to be alert to certain common warning signs — such as spending beyond your budget, lying to family or friends, losing focus at work or studies, and repeatedly increasing bets to chase losses. Reduced sleep or increased anxiety can also be signals. If you notice these signs, activate self-exclusion immediately and seek professional advice. The dbjl support team will help you take the right steps. Being honest with yourself is the first step toward resolving the problem.

You can contact our support team directly by email for any responsible gaming matter. Our support team is available seven days a week, twenty-four hours a day. You can also find detailed information about gaming limits and self-exclusion on the FAQ page. In an emergency, if you request your account to be closed immediately, we will act promptly. Your privacy will be fully protected.

Get Started Safely

Join dbjl, set your preferred limits, and enjoy entertainment responsibly. Thousands of players across Bangladesh have already placed their trust in our safe and transparent platform. We will be with you every step of the way.